> This page is for version v2 (default).
> For other versions, use one of these documentation indexes:
> - v2 (default): https://developers-beta.clearpay.co.uk/v-2/llms.txt
> - v1: https://developers-beta.clearpay.co.uk/v-1/llms.txt

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developers-beta.clearpay.co.uk/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developers-beta.clearpay.co.uk/_mcp/server.

# Customer Service

1. [Refunds and Exchanges](./refunds-and-exchanges)
What order management tools are available?
3. [Unsuccessful Orders](/unsuccessful-orders)
How should I handle an unsuccesful order made by a customer?
5. [Payment Schedule](/payment-schedule)
How does the customer payment schedule work?